ISO Not Hope So

ISO certification means a company is not hoping to achieve quality, it is guaranteeing quality. Jade engineering has it…and for health and safety too.

Both certifications have been awarded by BSI following a rigorous independent assessment of Jade’s (the window machinery and tooling specialist) systems, procedures and working practices.

The achievement marks the culmination of a major two-year programme of investment while creating a stronger platform for the company’s next phase of growth.

It has taken a massive effort from directors Adam Jones and Sean Mackey, who have poured funds and effort into the business over the last three years, not just in setting up new facilities but also implementing an entire infrastructure designed to achieve greater consistency, closer attention to customer feedback and a determination to keep improving every aspect of Jade’s overall operations.

Investment

Over the past three years, Jade has invested close to £5 million in its manufacturing facilities, equipment, infrastructure and internal processes. The company has also continued to develop its product range and specialist engineering capabilities, enabling it to respond more effectively to the changing requirements of window and door fabricators.

Sean Mackey said: “Achieving ISO 9001 (quality) and ISO 45001 (occupational health and safety) is the culmination of three years of sustained investment in our facilities, infrastructure, systems and people. We have worked hard to build a business that is properly equipped for the future, rather than simply reacting to the demands of today.”

Business examination

Mackey added: “The certification process has required us to examine every part of the way we operate. It has helped us identify where we are performing well, where we can become more efficient and how we can deliver an even more consistent service to our customers.

“We now have the facilities, structure and foundations in place. The focus is firmly on growth: expanding our capabilities, developing new solutions and helping more fabricators improve the quality, efficiency and profitability of their production.”

Quality

ISO 9001 provides a framework through which Jade can monitor performance, maintain consistency and drive continuous improvement. Central to the standard is a clear understanding of customer requirements. This is something Jade believes is essential in an industry where production challenges can vary significantly between individual fabricators.

Rather than developing machinery and tooling in isolation, Jade works closely with customers to understand the practical issues encountered on the factory floor. That feedback informs both new product development and the ongoing refinement of existing solutions.

Measured improvement

Mackey continued: “Listening to customers has always been central to how Jade operates. Some of our best developments have started with a fabricator explaining a production problem and asking whether there is a better, safer or more efficient way to solve it.

“ISO 9001 strengthens that process by ensuring customer feedback is captured, reviewed and used to support measurable improvement. It gives customers further reassurance that quality is controlled throughout the business and not inspected into a product at the very end.”

Safety & health

ISO 45001 reflects Jade’s parallel commitment to providing a safe, well-managed working environment for its employees and visitors. It also complements the company’s wider focus on engineering machinery and tooling that helps fabricators reduce manual intervention and adopt safer, more controlled manufacturing processes. The dual certification gives Jade a structured framework for managing future expansion without compromising the standards of quality, service and safety on which its reputation has been built.

Solid foundations

Mackey said: “Growth only works if it is built on solid foundations. These certifications give us a robust framework through which we can grow while continuing to improve.

“They also demonstrate to customers, employees and prospective partners that Jade is serious about quality, safety and long-term investment. We are proud of what the team has achieved, yet this is not the finishing line. It is the foundation for what comes next.”

Jade Engineering’s ISO 9001:2015 certification is valid until August 2029, while its ISO 45001:2018 certification runs until February 2029, subject to the required ongoing assessments.

Picture: Sean Mackey and Adam Jones, Jade directors.

www.jade-eng.co.uk